Privacy Policy

1.Introduction
Telefire Ltd. (“Telefire“, “us“, “we“, or “our“) operates the website https://telefire.com/ (the “Website“).
In this Privacy Policy, “Services” means your use of the Website, your interactions with our customer services and/or our employees and personnel (e.g. written correspondence with us per email, social media, phone calls or otherwise).
Our Privacy Policy governs your visit to the Website and your use of the Services and explains how we collect, safeguard and disclose Personal Data (as defined below).

2.Data Collection and Processing
By using the Services, you agree and accept, at your own free will, that we may gather, process, store and/or use your Personal Data in accordance with the terms set forth below.
You are not required by law to provide any Personal Data to Telefire. However, we require certain information in order to be able to provide the Services. If you choose not to provide us with your Personal Data, we may not be able to provide you with some or all of the Services. By using the Services and/or providing us with your Personal Data, you agree to the collection and use of your Personal Data in accordance with this Privacy Policy.

3.Types of Data Collected
We collect different types of personally identifiable information which might relate to you or can be used to contact or identify you (“Personal Data“), as further detailed below.
We will collect Personal Data either: (i) directly from you, when you use our Website, make a complaint, contact us by sending a message through the website, in a phone call, email or communicate with us directly in some other way; or (ii) automatically when you use our Website, and unless you have rejected all Cookies (as defined below) in which case we receive information about how you use it.
3.1.Contact Details and other Information. While using our Services, we may ask you to provide us with certain Personal Data which may include, but is not limited to: your email address, first name and last name, phone number (mobile and/or office), the name of your organization, address (country, city, and ZIP/postal code) and customer service call recordings. We may also collect or infer additional information based on the context of your interactions with us, such as the nature of your inquiries and the content of your communications.
3.2.Usage Data and Cookies. As you interact with our Website, we automatically collect Usage Data which includes information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the time and date of your visit to the Website, the time spent on the Website and its use, unique device identifiers and other analytic data. We collect this data through the data sent by your browser whenever you visit our Website, by using cookies, server logs and other similar technologies. We may also receive such data if you visit other websites employing our cookies. The data is collected for the purposes detailed below. Data collected through them can be found in our “Cookie Setting” widget accessible by clicking on the cookie icon available consistently on our Website. You can also disable non-essential cookies and manage your cookie preferences any time through the “Cookie Setting” widget. You can also set your browser not to accept cookies. However, please be aware that if you choose not to accept cookies or disable them, you may face limitation on functionality and a deteriorated user experience.

4.Use of Data
Telefire uses the Personal Data collected for various purposes, including:
1.To provide, maintain and improve our Services.
2.To provide customer services and support with regard to Telefire products or the Serivce.
3.Develop new products and services.
4.To notify you about changes, updates and improvements to our Services and your account and/or subscription including expiration and renewal notices, email-instructions, etc.
5.To publish content and information.
6.To deliver personalized advertisements and marketing, via email or other means of communication, and to measure or understand the effectiveness of our marketing efforts, by Telefire of third parties, unless you request us not to do so.
7.To maintain security of the Services including without limitation to prevent any misuse or unauthorized or illegal activity in relation with the Services.
8.As required by subpoena, law, or other legal process.
9.To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
10.For statistical and analytical purposes .
11.To fulfil any other specific purpose or in any other way we may describe when you provide the information.
12.For any other purpose with your consent.

5.Transfer of Data
5.1Telefire may disclose your Personal Data, in whole or in part, to any third parties, in one or more of the following circumstances:
1.Telfire has obtained your consent to disclose such Personal Data.
2.Disclosure of the Personal Data or its sharing with certain parties is necessary for the provision of the Services.
3.When the disclosure of the Personal Data is required by law and/or by any competent authority, or pursuant to a court order.
4.In the event of a legal dispute (or potential dispute) between you and Telefire that requires the disclosure of your Personal Data.
5.To our professional advisors (including lawyers and accountants), as needed for the provision of their services to Telefire.
6.To entities related to Telefire (subsidiary, parent company, sister company, etc.), for promoting Telefire’s group business goals.
7.In the event that Telefire finds that your actions in the relevant products are unlawful.
8.In the event that Telefire transfers in any way the activity of the Services to any entity and in the event that it merges with another body or merges the activity of the Services with the activity of a third party, provided that the succeeding entity accepts the provisions of this Privacy Policy.
5.2.Telefire will take all the steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are reasonable controls in place including the security of your Personal Data, and in accordance with applicable law.

6.Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Furthermore, we may l retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7.Security of Data
The security of your Personal Data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8.Your Data Protection Rights
Certain privacy laws, provide users with rights related to their Personal Data.
1.the right to be informed about how your Personal Data is being used;
2.the right to access the Personal Data we hold about you;
3.the right to request the correction of inaccurate Personal Data we hold about you;
4.the right to request the blocking or deletion of your Personal Data where the processing does not comply with applicable data protection laws and;
5.the right to ask that the process of your Personal Data will be restricted;
6.the right to the processing of your Personal Data by us.
7.the right to opt-out of receiving direct marketing messages;
8.the right to lodge a complaint with your local competent privacy protection authority.
If you wish to be informed what Personal Data we hold about you and if you want to fulfill any right that you may have under applicable data protection laws, or if you have any questions relating to your rights, please contact us using the detail provided below. You have the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to fulfill your request without some necessary data.

9.Links to Other Sites
Our Services may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. The processing of your Personal Data in a third party site is not subject to this privacy policy. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10.Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
When we make significant changes to this Privacy Policy, we will let you know via email and/or a prominent notice on our Website.

11.Contacting us
In the event of any query or complaint in connection with the Personal Data we hold about you and our use of it, please contact us through email: [email protected]; call: +972-3-9700400 or write to this address: 43 Ha’Sivim St., Petah Tikva.
You have also the right to lodge a complaint with your local competent privacy protection authority.
This Privacy Policy was recently updated on 26 November, 2025.